FAQs

Account & Ordering

Q: How do I place an order?

A: Order on our website, Call us at 866-389-4252, Fax: 740-386-5142 or email us at info@cdsemail.com and one of our customer service reps will contact you during our business hours.

Q: I don’t see what I need on you website. Can you help me?

A: Call us at 866-389-4252. Fax 740-386-5142 or email us at info@cdsemail.com and one of our customer service reps will contact you during our business hours.

Q: What are you business hours?

A: Monday - Thursday: 8:00 a.m. - 5:30 p.m. EST Friday: 8:00 a.m. - 5:00 p.m. EST.

Q: What type of payments do you accept?

A: We accept all major credit cards, electronically debit your checking account, with credit approval have terms of Net 30.

Q: Where are you located?

A: Our customer service representatives are in Marion, OH, a central Ohio community. However, we have manufacturing plants throughout the United States & Canada.

Q: Do you guarantee your products?

A: We guarantee satisfaction 100% with all your purchases here at CDS.

Product Information

Q: Is there security on your checks?

A: Absolutely! Please refer to our Check Security Page.

Shipping Information

Q: How long will my order take?

A: That depends on the product you order. Your customer service rep will let you know estimated delivery date.

Q: Can I use my UPS or FedEx shipper number on my orders?

A: Yes, just let us know what your account number is.